Most pages in the analytics have the same structure. At the top of the page, there are a number of blocks containing usually the total number and by how many users. You can click each of the blocks to open more of its details below. The graph contains the numbers over time, and the table the top 5. You can view a list of all users, sessions, companies, etc. with the View all button.

Edit period

At the top of the page, you can select the period for which you want to see the analytics. You can quick-select Last 30 days, Last 7 days, Yesterday or Today or pick your own dates.

Export

You can export the analytics data to an Excel sheet with the button Export event report. This exports all data within the selected period.

Event engagement

  • Active users: the number of unique users of this event within the selected timeframe, and which of those did not sign in. A unique user is a person that accessed the web or mobile app at least once during that day.

  • Vote: the total number of votes sent on this event

  • Ask: the total number of questions sent on this event

  • Favorites: the total number of favorites saved on this event

  • Chat: the total number of chat messages (private and session chat) sent on this event

  • Appointments: the total number of meetings created on this event

  • Rates: the total number of rates sent on this event

  • Evaluations: the total number of evaluations sent on this event

Pages & navigation

In the pages table you can find all pages created in Pages & Structure that have been viewed at least once. Please note that the Intro page and Carousel page can be found on the Feed page.

In the full list that opens when clicking View all, the following columns are available. Click the header title to sort the items by that property.

  • Name: page name as set in the CMS.

  • Page type: for example programme, list or navigation. Please note that a page with the same name can be in the table multiple times: for example when you have a navigation page called Programme, containing the Daily programme and the Industry programme, you will see both a Programme with the type navigation, as one with the type programme in the list.

  • Views: how many times the page has been viewed in total.

  • Users: how many unique users have viewed the page.

  • Views/user: the average number of views per user.

  • % of users: the number of users that have viewed this page divided by the total number of unique users in that period.

On this tab you can see the most popular items in the event. Every block contains the total number of views and by how many users. In the graph you can find the distribution over time, and in the table the items with the most views.

In the full list that opens when clicking View all, the following columns are available. Click the header title to sort the items by that property.

  • Type: session, presentation, person, etc.

  • Views: how many times the object has been viewed in total. One user viewing it three times, counts as 3.

  • Favorites: the number of times it was favorited.

  • Rating: if you have the Eureka Rate switched on, here you can see the number of rates. If it's off, this will remain 0.

Within this list, you can click an item to see its details.

Here you can see which users viewed, favorited, and sent messages for this item. The following columns are available:

  • Name

  • Country

  • Email

  • Views

  • Bookmarked

  • Chat messages sent

Virtual sessions

On the virtual sessions page, you see the total number of live stream and on-demanding minutes within your event.

In the full list that opens when clicking View all, you can find all virtual and on-demand sessions. Within this list, you can click an item to see its details: which users viewed the session or recording and for how long

Users

On the users tab, you find an overview of all active users within you web and/or mobile app.

  • Platform: lists the percentage of users that came from web or mobile

  • Country: If users have filled in a country in their profile, you can see that here.

  • Users: This table contains the 5 most active users.

In the full list that opens when clicking View all, you can find all users. For each user, the total number of page views, object views, votes, questions, favorites and messages is displayed.

You can click a user in this list to see the data for this particular user: which pages and objects he or she viewed, which objects were favorites or rated, etc.

Feed

On the users tab, you find an overview the messages and banner and intro page views of your event.

  • News messages: an overview of all news messages sent within the event, and by how many users they were viewed.

  • Targeted messages: an overview of all targeted messages sent within the event, and by how many users they were viewed.

  • Banners: the number of views and clicks on the banner that is above the news feed in the web or mobile app.

  • Intro and carousel images: if your mobile app has an intro or carousel page, you can find the number of views and clicks here. Please note that if you replaced your intro page at some point, the table will list both images separately.

Search queries

If you have a general search page in your app, this tab lists all keywords that have been entered there. Please note that when using automatic search, also keywords entered only half are counted. If a user types slowly, you might then get both 'on', 'onco', 'oncolo' and 'oncology' in the results.

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