In the event menu, below Attendees, you can manage your event attendees and the groups they are in. As attendees, they can be found in the Community list on app level.

View Your Event Attendees and Their Statuses

Below the tab Attendees, you can find a list of all users that were either added through the CMS, or signed in and installed the event. For each user, you can see their first, and last names, groups they belong to, and their statuses. There are five different statuses, indicated with icons at the right of the table: 

  • New: this person was added, but has not received an invite or reminder, and has not installed the event;
  • Invited: this person has been sent an invite;
  • Reminded: this person has been sent a reminder;
  • Installed: this person has installed the event;
  • Reported: this person was reported by another app user;
  • Blocked: this person is blocked by you or a team member.

You can filter on these statuses, for example to see all reported users in once glance, by selecting the status in the filters above the table.

Manage User Data

For each user, you can see their details when you click on them in the table. You can edit these - but as this is data users have entered, it is not advisable to do so. 

In the History table at the bottom of the page, you can see their status changes and the events they have installed. Please note that the install date of events is not always accurate, as for apps that do not support this feature yet, the date is not registered. It is therefore set to the date the account was created.

Add uUers

You can either add users manually, or import them from an Excel sheet.

Add Manually

Click the button + Add attendee to manually add a new attendee. Enter their first, and last names, their email addresses and optionally groups, and click Add. If you tick Create another, the user will be created when clicking Add, and the window will remain open so you can directly add another one.


You can also import users from an Excel sheet. From the window that opens when clicking Import, first download the template. Fill it in, click Select completed template, choose the template and click Import. All users in the sheet are now added to the list. Optionally, you can directly assign the imported users to a group. 

Please note that if you try to import users that already exist (meaning the email address is already in the list), their first, and last names are not overwritten.

Remove Users from Attendee List

Only users that have not yet installed the event, can be removed from the attendee list. Please note that they will remain in your app community.

Block Users

Users cannot be blocked from an event, but only from the app. Check the article on how to manage your app community to read how to do so. You can see it in this list who has been reported, but this could also have happened in another event.


On the tab Groups, you can create groups. These groups are shared with the community: all groups you see there, are also here. The groups can be used to restrict access to pages or to send targeted messages.

All users in the attendee list can be added to these groups. Open the user details and click in the Groups field. Select the group immediately, or start typing the group name to filter the groups being shown in the list. You can also bulk-assign users to a group by selecting them in the list with the tick box and clicking Assign to group.

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